Would need some help.
This happened like 5 mins ago…
I just got the 30 days free +PLUS membership or whatever you wanna call it, and every time I host a room/go to my friend’s I appear as offline. Never happened to me before. I tried making a room as a guest - still the same thing. Suggestions what should I do?
Update: Been trying to fix it by switching browsers - won’t work. I am currently using Chrome. I don’t have anything such as adblock installed.
Update v2: Logged out… seems to work when I am using it as a guest. I don’t think it is really the best thing to do, I mean, I’ve already signed up for 30 day free trial. I would like to use it on my account, I don’t want to watch stuff as a guest.
im sorry to hear that you ran into problems. I just reseted your user account. Can you try it again and check if you still see these issues?
Still the same.
Got anything else on mind that could actually help me?
Im sorry to hear that. Two questions:
- Do you also have this problem when you create a new room?
- Although you appear offline, do the rooms still work for you in the sense that you see chat messages from others?
“Do you also have this problem when you create a new room?”
Yes, I still do.
“Although you appear offline, do the rooms still work for you in the sense that you see chat messages from others?”
I can open the room, but my friends see me as offline. Can’t play music/change background/write any messages.
Thanks i will run some tests under your account and get back to you.
Ok… the problem was caused by the emojis that you were using in your nickname. For now i removed the emojis and you can use your account again. Im also working on a fix that allows emojis in nicknames. I will let you know when this is possible again.
Thank you for the effort and the time you spent on fixing my issue. You are awesome.