Why can't i keep my rooms or save my playlists?

I’m new to this site and I guess I don’t really know what I’m doing, but why can’t I save my rooms forever or playlists? I noticed that last night the room me and my bf had been using to watch vids together was gone. I also spent a lot of time creating a playlist inside that room just to have the entire playlist trashed.
My question is, what can I do to stop this from happening again?

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Thanks for getting in touch. When you have a Watch2Gether account (which you seem to have) you can save rooms that you have created by clicking on the room settings menu (in the room top right). At the top of the dialog you find a field to enter a name for your room and a “save” button. Does that help?

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thank you so much! I’ve created my first permanent room and I can’t wait to use it later today

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In the video, above you will see the gear symbol. Click it, give the room a name and click save. Good evening.

Once i have created a permanent room and saved my playlist how long will it stay?
I intend to use this with my friends in nect 10 to 12 daya

As long as you like. But please keep in mind that as long you not enable moderation for the playlists every member of the room can manipulate and delete playlists.

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Thank you for swift reply :slight_smile:

I’ve been using the app since April. I scheduled an event for tonight, the first in a few months. I logged into the room I’ve used all along and to which I invited the group. After a few minutes, something happened and now the room appears to have been deleted. I can’t get it back as watch2gether allows me to log in but has no rooms or playlists. Any suggestions for what might have happened? This is very frustrating.