W2G lags A LOT, and I mean, A LOOOOOT

Help
1

My computer is fast, so is my internet, yet, I get a LOT of lag on here.

Sometimes, typing is laggy. I type something, and it displays 10 seconds later. The page often freezes, etc. This is ridiculous. You have to make W2G less laggy. Please, how can I make W2G better? I use chrome.

Thanks,

2

Thank you very much for your feedback. I heard about this issue from one other user but so far i was not able reproduce it. Therefore i would be interested in some more details:

  • When this happens the next time, can you make a right click on the page, select “Inspect” and send me a screenshot of the “Console” output.

  • Does the lag start right after loading a room or does it take some time?

  • Does the lag disappear after a while or do you have to reload the page?

  • Do other users in your room experience the same issue?

Thank you very much for your help!

Florian

3

The lag takes some time and is temporarily fixed by refreshing, and others dont.

4

Do you think it could be related to the amount of chat messages in the room?