Video Quality doesn't change

user_56d39386e39c197 · May 21, 2018, 7:35pm

When I click a new quality on a video, it doesn’t change at all. It just stays at low quality even after better quality is selected.

user_95f53b7185f71fb · May 22, 2018, 10:04am

Yes, i’m aware of this problem. The Youtube player is not directly reacting to a resolution change. It seems to depend on the size of the player on the site any maybe some other parameters. I have an eye on this and continue to find a fix for it.

user_56d39386e39c197 · May 22, 2018, 12:58pm

Is there a way to fix this for myself somehow? It’s not enjoyable watching videos if I can’t see what’s happening.

user_95f53b7185f71fb · May 22, 2018, 1:09pm

You could run a little test for me. If you switch to a higher resolution and then enable full screen for a moment, does the video quality change?

user_56d39386e39c197 · May 22, 2018, 1:31pm

I actually watch most of my videos in fullscreen anyway but I tried and it didn’t change.

user_95f53b7185f71fb · May 22, 2018, 1:58pm

Do you have the chance to try a different browser to see if that changes anything?

user_56d39386e39c197 · May 22, 2018, 2:19pm

Yeah. I tried Microsoft Edge and it worked fine. I normally use Google Chrome.

user_95f53b7185f71fb · May 22, 2018, 2:40pm

OK that’s interesting… It seems like you can suggest a quality to the Youtube Player but at the end it picks a quality based on various parameters. I’ll check this out with Edge…

user_56d39386e39c197 · May 22, 2018, 3:07pm

So for Chrome, it’s somehow different? Should I just watch on Edge instead since it doesn’t work on Chrome?

user_95f53b7185f71fb · May 23, 2018, 8:17am

If the video quality is unacceptable for you on Chrome, than this could be a workaround. I have to add though, that most users of site use chrome and for most of them video quality is not an issue. In the meantime I will try to figure out if and how the quality selector can be improved.

user_56d39386e39c197 · May 23, 2018, 1:18pm

Thank you for responding I guess I’ll use Edge until Chrome works. On a side note, my friends also use Chrome and it works fine for them

user_688777323369ddc · May 27, 2018, 6:46pm

you should try using IE tab to to run IE engine within chrome…
If you like Chrome as much as I do lol.

674954 · July 22, 2018, 1:39pm

necro but what fixed this for me was closing watch2gether, going to a video in actual youtube, changing the quality to 1080p, and going back to watch2gether c:

user_95f53b7185f71fb · July 22, 2018, 4:33pm

Thanks a lot for this input. Does this also change the quality for other videos played later on?

user_f21d8c5303bb085 · May 30, 2020, 1:58am

I am having this same problem rn.

user_2a7ef75d59d66ca · April 16, 2021, 11:41pm

Das Problem breitet sich mittlerweile über die Browser aus hat angefangen mit Chrome mittlerweile geht es in den Browsern Mozilla Internet Explorer und Chrome nicht ich weiß echt nicht mehr was ich noch tun soll

user_95f53b7185f71fb · April 17, 2021, 10:10am

Thanks for our feedback! Unfortunately we can only suggest a quality and ultimately Youtube’s player decides which quality to play. Is the default playback quality not good enough for you?

user_81b5790bc9cc460 · July 15, 2021, 10:51pm

For me it was enough to delete the cookies on the website.
After that I could choose the video quality I wanted.

user_95f53b7185f71fb · July 19, 2021, 8:33am

Thanks for that feedback!

user_d3471e9080954d8 · August 6, 2021, 6:55pm

I have the same issue as well on chrome, clearing cookies did not make a difference for me.