Infinite loading screen

Bugs
1

hi so. no matter what i do i just get an infinite loading screen, w2g doesnt register me in any parties i join, i cant create rooms, basically it just. isnt working…
tried to troubleshoot by doing the following:

  • using operagx (tried multiple other browsers and the same problem still. problemed)
  • tried using incognito, disabling all browser extensions, clearing cache & user history, restarting my computer 2 no avail
  • web socket test showed that web sockets are working 4 me

would attach an image but it isnt letting me

2

Thanks a lot for your feedback. I just checked the systems and everything seems to be okay. When you see the loading screen, could you make a right click on the screen and select “Inspect”. Do you see any error message in the “Console” window that pops up? You can send me a screenshot of it by email to florian@watch2gether.com - Thanks!

3

i have same problem :frowning:

4

Thanks for your feedback! Do i understand correctly, that you can’t enter a room? Does it work when you create a new room from an incognito window of your browser?

5

the girl has the same problem, an endless loading screen, we don’t know what to do

6

Thanks for getting in touch. Is she using a VPN?

7

No, she doesn’t use vpn

8

Does she still have the problem now? Does it work better with a new room?