I have a lot of rooms made by friends and also me saved, but doesn’t matter wich one I try to enter it always says it doesn’t exist. I tried entering using the normal site and also sharable links.
A few questions:
Do the same rooms work for your friends?
Which browser are you using?
Are the rooms working when you try to enter using an incognito window?
You can also send me an email with a link to one of the rooms and I have a look: support@w2g.tv
Florian
Yes my friends can still enter and watch videos in the same rooms
I tried with firefox, opera, chrome and edge and none of them worked
Also tried incognito and it didn’t work the same
I’ll also send you the link to one of my rooms in the e-mail, but I don’t think the problem is in the rooms themselves
Got back to you by email.
Hey! I am also having this exact issue- if it’s possible I’d like to know if there was any resolution found for this. I managed to figure out that this problem only affects my desktop, and not other devices such as my phone, where I can freely access and interact with my rooms from as if there is no issue. I desperately need to know if I can get this solved asap on my end. I do not use a VPN or a Proxy to access W2G.
Hey! Quick update- I found out what was causing the issue for me!
It turns out, I did have my VPN on, on accident! I use NordVPN and it auto-connects, so I did not realize I turned auto-connect off, and when I found out it was on, I turned it off and the issue immediately went away.
If anyone else comes across this thread, turn off your VPN and see if that will fix the issue for you!