Camera and Mic fail for all in room

Hi there,

The camera and mic are greyed out and unclickable, no one was able to use cameras or mics in the room.

Also the room participants’ profile pictures are not showing up.

this issue was replicated with all others in the room, so it must be an issue with the site itself.

Things I tried:
Chrome, Safari - same issue on both.
Restarting comp - same issue
refreshing room - same issue
Altering my computers camera settings - same issue.

help!