# Video not Working, Chat not Working

**URL:** https://community.w2g.tv/t/video-not-working-chat-not-working/13228
**Category:** Bugs
**Created:** [February 9, 2018, 4:43am UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228 "2018-02-09T04:43:34Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![user\_36944cdcc57b0d6](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_36944cdcc57b0d6/32/35554_2.png) [@user\_36944cdcc57b0d6](https://community.w2g.tv/u/user_36944cdcc57b0d6)
#### Post date: [February 9, 2018, 4:43am UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228/1 "2018-02-09T04:43:34Z")

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When attempting to use watch2gether, the video won’t actually play. The controls on the player won’t respond either. The chatroom is unresponsive as well.

This issue on different web browsers, different computers, and different internet connections.

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### Author: ![user\_36944cdcc57b0d6](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_36944cdcc57b0d6/32/35554_2.png) [@user\_36944cdcc57b0d6](https://community.w2g.tv/u/user_36944cdcc57b0d6)
#### Post date: [February 10, 2018, 5:33am UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228/2 "2018-02-10T05:33:05Z")

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The problem seems to be resolved, thank you!

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 10, 2018, 11:26am UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228/3 "2018-02-10T11:26:10Z")

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Alright, im glad it’s working for you now. Let me know when this happens again!

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### Author: ![taylredgriffin](https://w2g-community.b-cdn.net/letter_avatar_proxy/v4/letter/t/f04885/32.png) [@taylredgriffin](https://community.w2g.tv/u/taylredgriffin)
#### Post date: [February 16, 2018, 5:38am UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228/4 "2018-02-16T05:38:09Z")

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I’m having this issue now as well. Will not work on different browsers or computers, even after clearing my cache and cookies.

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 16, 2018, 5:39pm UTC](https://community.w2g.tv/t/video-not-working-chat-not-working/13228/5 "2018-02-16T17:39:51Z")

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I answered you here: [Room isn’t loading](https://community.watch2gether.com/t/room-isnt-loading/12912/4) Let’s continue the discussion there.