# Video not available?

**URL:** https://community.w2g.tv/t/video-not-available/20434
**Category:** Help
**Created:** [June 10, 2018, 2:37pm UTC](https://community.w2g.tv/t/video-not-available/20434 "2018-06-10T14:37:54Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![boydtje](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/boydtje/32/12796_2.png) [@boydtje](https://community.w2g.tv/u/boydtje)
#### Post date: [June 10, 2018, 2:37pm UTC](https://community.w2g.tv/t/video-not-available/20434/1 "2018-06-10T14:37:54Z")

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whenever i select a music video of some sorts it says “video not available” yet my friends are able to see and hear it just fine.  
covers are available but the original unaltered music videos dont work for me, im using youtube.  
any help?

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [June 10, 2018, 3:00pm UTC](https://community.w2g.tv/t/video-not-available/20434/2 "2018-06-10T15:00:32Z")

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Can you watch the same video on Youtube directly? (Click on the video title underneath the player to open the video on Youtube).

If you can watch it on Youtube try to disable any browser extensions one by one and see if that makes a difference.

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<div class="post-metadata">

### Author: ![boydtje](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/boydtje/32/12796_2.png) [@boydtje](https://community.w2g.tv/u/boydtje)
#### Post date: [June 14, 2018, 4:59pm UTC](https://community.w2g.tv/t/video-not-available/20434/3 "2018-06-14T16:59:10Z")

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will try it, thanks for the response

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [June 17, 2018, 6:01am UTC](https://community.w2g.tv/t/video-not-available/20434/4 "2018-06-17T06:01:43Z")

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Thanks, could you figure something out?

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### Author: ![user\_b03f62a0acdae33](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_b03f62a0acdae33/32/58886_2.png) [@user\_b03f62a0acdae33](https://community.w2g.tv/u/user_b03f62a0acdae33)
#### Post date: [March 30, 2019, 4:04am UTC](https://community.w2g.tv/t/video-not-available/20434/5 "2019-03-30T04:04:04Z")

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Is there a solution for this issue?

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [March 30, 2019, 2:10pm UTC](https://community.w2g.tv/t/video-not-available/20434/6 "2019-03-30T14:10:30Z")

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@princejaylen15 with which video do you see this issue?