# User and host delay

**URL:** https://community.w2g.tv/t/user-and-host-delay/185635
**Category:** Uncategorized
**Created:** [February 9, 2023, 1:46am UTC](https://community.w2g.tv/t/user-and-host-delay/185635 "2023-02-09T01:46:28Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![user\_20c9d0c57a4671d](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_20c9d0c57a4671d/32/72732_2.png) [@user\_20c9d0c57a4671d](https://community.w2g.tv/u/user_20c9d0c57a4671d)
#### Post date: [February 9, 2023, 1:46am UTC](https://community.w2g.tv/t/user-and-host-delay/185635/1 "2023-02-09T01:46:28Z")

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There is about a one second delay - we ran multiple clap tests and individuals joining will always clap about one second after host - this is a major problem because we record screen and locally via mic for our podcast - can this be corrected, if not, sadly we will need to stop using the app - btw, this has only been happening the last 6 mos or so - thanks

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 9, 2023, 8:16am UTC](https://community.w2g.tv/t/user-and-host-delay/185635/2 "2023-02-09T08:16:37Z")

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Thanks a lot for your feedback. Can you explain a bit more in detail how you perfrom the clap test? Are you refering to a delay of the videos not being played in-sync or a delay in the webcam system?

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### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 10, 2023, 5:31pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/3 "2023-02-10T17:31:54Z")

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i have an issue with my room host not being able to hear me ive refreshed on 20mbps download and he is the only one who can not hear me i dont know what else to do and was wondering if i missed something i can do to fix this issue any help would be appreciated

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<div class="post-metadata">

### Author: ![user\_20c9d0c57a4671d](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_20c9d0c57a4671d/32/72732_2.png) [@user\_20c9d0c57a4671d](https://community.w2g.tv/u/user_20c9d0c57a4671d)
#### Post date: [February 10, 2023, 5:46pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/4 "2023-02-10T17:46:50Z")

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i screen record and the recording has overtalk - also there is a delay in conversation live as well - if we try and clap simultaneously, due to your system, i will clap and then see the user clap about 1 second later

by the way, i only started seeing this issue about 6 mos ago and it happens in all browsers and on phone

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 10, 2023, 6:02pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/5 "2023-02-10T18:02:11Z")

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Hi goose. Which browser are you using?

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<div class="post-metadata">

### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 10, 2023, 6:23pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/6 "2023-02-10T18:23:20Z")

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we are both using microsoft edge also if it helps it seems i can hear him fine and he can hear everyone but me

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 10, 2023, 6:35pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/7 "2023-02-10T18:35:57Z")

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An everyone else can hear you as well?

Could you try to create another room for testing purposes with only you and the host and check if you see the same issue?

Trying another browser could also help.

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<div class="post-metadata">

### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 10, 2023, 6:40pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/8 "2023-02-10T18:40:32Z")

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yes they can see me as well the host can not see me nor hear me i thought it was network related but my speeds were around 20mbps down which usually is sufficient enough but i will try your reccomendations as well and let you know in the mean time if it it improved ny issue thank you

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 10, 2023, 8:11pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/9 "2023-02-10T20:11:28Z")

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Hi Frangelica, thanks for the info. It’s still not 100% clear to me whether you are talking about a delay of the video being played in the player or about the webcam system?

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<div class="post-metadata">

### Author: ![user\_20c9d0c57a4671d](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_20c9d0c57a4671d/32/72732_2.png) [@user\_20c9d0c57a4671d](https://community.w2g.tv/u/user_20c9d0c57a4671d)
#### Post date: [February 10, 2023, 8:26pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/10 "2023-02-10T20:26:38Z")

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both - delay on my recording and delay while having a live discussion - also delay on live video - often times live video will be in sync at the start of the session then i will start seeing a delay with lip syncs about half an hour in

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<div class="post-metadata">

### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 12, 2023, 8:12pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/11 "2023-02-12T20:12:10Z")

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i tried your reccomendations as you said and the host can nott hear me still

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 12, 2023, 9:44pm UTC](https://community.w2g.tv/t/user-and-host-delay/185635/12 "2023-02-12T21:44:31Z")

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But others except the host in the same room can hear you, right?

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<div class="post-metadata">

### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 13, 2023, 1:58am UTC](https://community.w2g.tv/t/user-and-host-delay/185635/13 "2023-02-13T01:58:52Z")

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Yes that is correct they can even hear and see me but the host still cannot

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<div class="post-metadata">

### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [February 14, 2023, 2:50am UTC](https://community.w2g.tv/t/user-and-host-delay/185635/14 "2023-02-14T02:50:15Z")

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Could it be that the host simply turned down the audio of your webcam stream with the volume slider in your user avatar?

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<div class="post-metadata">

### Author: ![user\_4c9c2535e9ae2b9](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_4c9c2535e9ae2b9/32/72950_2.png) [@user\_4c9c2535e9ae2b9](https://community.w2g.tv/u/user_4c9c2535e9ae2b9)
#### Post date: [February 14, 2023, 3:07am UTC](https://community.w2g.tv/t/user-and-host-delay/185635/15 "2023-02-14T03:07:14Z")

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no he says im the only one who he can never see or hear i hear him but my mic never works for him nor my camera but any other users who are not host can hear and see me just fine
