# I dont have PLUS granted

**URL:** https://community.w2g.tv/t/i-dont-have-plus-granted/23379
**Category:** Help
**Created:** [July 19, 2018, 12:01am UTC](https://community.w2g.tv/t/i-dont-have-plus-granted/23379 "2018-07-19T00:01:54Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![maier.marvin](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/maier.marvin/32/12796_2.png) [@maier.marvin](https://community.w2g.tv/u/maier.marvin)
#### Post date: [July 19, 2018, 12:01am UTC](https://community.w2g.tv/t/i-dont-have-plus-granted/23379/1 "2018-07-19T00:01:54Z")

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Hello there,

at this time (where I post this topic) I boight 4 hours ago PLUS. Its still saying “basic” ☹ Whyy? May someone know the issue?

Regards,  
me

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### Author: ![user\_95f53b7185f71fb](https://w2g-community.b-cdn.net/user_avatar/community.w2g.tv/user_95f53b7185f71fb/32/74577_2.png) [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [July 19, 2018, 7:29am UTC](https://community.w2g.tv/t/i-dont-have-plus-granted/23379/2 "2018-07-19T07:29:43Z")

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Hi, i just checked the systems and everything seems to work fine. I will send you a PM to sort this out.