# Direct Link not Working
**URL:** https://community.w2g.tv/t/direct-link-not-working/164383
**Category:** Bugs
**Created:** [September 3, 2021, 3:07pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383 "2021-09-03T15:07:24Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@user\_4e54b8a4916fc54](https://community.w2g.tv/u/user_4e54b8a4916fc54)
#### Post date: [September 3, 2021, 3:07pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/1 "2021-09-03T15:07:24Z")
The direct link doesn’t work. Nothing is playing.
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### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 3, 2021, 4:18pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/2 "2021-09-03T16:18:30Z")
i just checked it and it works fine for me. Can you try to clear your cache & cookies and try again. What kind of direct link are you trying to play?
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### Author:  [@user\_4e54b8a4916fc54](https://community.w2g.tv/u/user_4e54b8a4916fc54)
#### Post date: [September 3, 2021, 5:06pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/3 "2021-09-03T17:06:32Z")
We watched dozens of “videos” like that, but in last few days It suddenly stopped working and it’s not only on my side.
[…]
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### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 3, 2021, 5:25pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/4 "2021-09-03T17:25:04Z")
Thanks i think i found the issue. Will work on a fix now.
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### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 3, 2021, 5:44pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/5 "2021-09-03T17:44:43Z")
Okay, please reload the site and check if it works for you now!
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### Author:  [@user\_4e54b8a4916fc54](https://community.w2g.tv/u/user_4e54b8a4916fc54)
#### Post date: [September 3, 2021, 9:21pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/6 "2021-09-03T21:21:17Z")
Now It works fine, but the new player doesn’t have a fullscreen button
[https://ctrlv.cz/3LSt](https://ctrlv.cz/3LSt)
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### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 4, 2021, 12:06pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/7 "2021-09-04T12:06:02Z")
Thanks! We are migrating to the new player step by step. It’s not complete yet and i’ll add full screen early next week. Please let me know if you find any other bugs. Feedback is greatly appreciated.
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### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 6, 2021, 4:10pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/8 "2021-09-06T16:10:03Z")
Fullscreen is now available in the new player!
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### Author:  [@user\_4e54b8a4916fc54](https://community.w2g.tv/u/user_4e54b8a4916fc54)
#### Post date: [September 6, 2021, 8:58pm UTC](https://community.w2g.tv/t/direct-link-not-working/164383/10 "2021-09-06T20:58:26Z")
Fullscreen now works, but can be turned off only with ESC and ribbon doesn’t hide when fullscreen is on