# Can't pick videos, but everyone else can
**URL:** https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503
**Category:** Help
**Created:** [September 14, 2017, 9:26pm UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503 "2017-09-14T21:26:16Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@dignatlars](https://community.w2g.tv/u/dignatlars)
#### Post date: [September 14, 2017, 9:26pm UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/1 "2017-09-14T21:26:16Z")
like the topic sais, no matter what i type or copy-paste, there is never a result or it loads forever. i can only pick the suggested videos or videos in playlists. what’s wrong? i already tried to disable my adblocker, but nothing changed.
---
### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 15, 2017, 7:39am UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/2 "2017-09-15T07:39:32Z")
Hi and thanks a lot for your feedback! Which browser are you using in which version? - Florian
---
### Author:  [@dignatlars](https://community.w2g.tv/u/dignatlars)
#### Post date: [September 15, 2017, 10:36pm UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/3 "2017-09-15T22:36:03Z")
I’m using googe chrome, but i also tried it on firefox and internet explorer, but nothing works. using Version 60.0.3112.113 (Offizieller Build) (64-Bit) of chrome.
---
### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [September 16, 2017, 9:05am UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/4 "2017-09-16T09:05:15Z")
Thanks for the info. The browser version should be fine… Do you have the problem with all platforms (Youtube, Vimeo, Soundcloud…) or just with one of them? Does it make a difference when you use the site in an incognito window in chrome? (Menu \> New incognito window)?
---
### Author:  [@dignatlars](https://community.w2g.tv/u/dignatlars)
#### Post date: [September 24, 2017, 7:35pm UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/5 "2017-09-24T19:35:05Z")
The problem only appears with youtube. incognito mode doesn’t change that.
---
### Author:  [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)
#### Post date: [October 3, 2017, 9:36am UTC](https://community.w2g.tv/t/cant-pick-videos-but-everyone-else-can/8503/6 "2017-10-03T09:36:36Z")
Do you still have this problem. I rolled out an update which might help in your case…