# Watch2Gether FAQ **URL:** https://community.w2g.tv/c/watch2gether-faq/15.md [Latest](https://community.w2g.tv/latest.md) · [Categories](https://community.w2g.tv/categories.md) --- ## [FAQ - Frequently Asked Questions](https://community.w2g.tv/t/faq-frequently-asked-questions/148604)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 15, 2021, 2:58pm UTC](https://community.w2g.tv/t/faq-frequently-asked-questions/148604 "2021-02-15T14:58:57Z")
Here’s a list of frequently-encountered issues and questions :smiley: If you can’t find a solution here, please post a new issue in the Help or Bugs categories. When you post an issue, please include basic information … --- ## [About the Watch2Gether FAQ category](https://community.w2g.tv/t/about-the-watch2gether-faq-category/148834)
**Author:** [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)\ **Replies:** 0
Frequently Asked Questions, common technical problems - and their answers and solutions! --- ## [FAQ: What are the limitations of Watch2Gether?](https://community.w2g.tv/t/faq-what-are-the-limitations-of-watch2gether/148839)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 17, 2021, 2:40pm UTC](https://community.w2g.tv/t/faq-what-are-the-limitations-of-watch2gether/148839 "2021-02-17T14:40:05Z")
Number of people in a room There is no limitation on the number of people who can join a room. However, it is likely that larger groups (i.e. in the hundreds of users) may start to experience degraded performance. Numb… --- ## [FAQ: Can I change the playback speed or quality?](https://community.w2g.tv/t/faq-can-i-change-the-playback-speed-or-quality/149395)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:09am UTC](https://community.w2g.tv/t/faq-can-i-change-the-playback-speed-or-quality/149395 "2021-02-23T09:09:02Z")
Yes, you can! The Player Settings menu gives you a few options for controlling the speed of playback and the playback quality. Player settings menu: Speed: Quality: --- ## [FAQ: Which browsers are supported?](https://community.w2g.tv/t/faq-which-browsers-are-supported/149400)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:31am UTC](https://community.w2g.tv/t/faq-which-browsers-are-supported/149400 "2021-02-23T09:31:32Z")
Watch2Gether fully supports the most common browsers: Chrome, Firefox and Microsoft Edge. Other browsers based on these should also work fine (e.g. Opera). --- ## [FAQ: Why won't age-restricted content play in W2G?](https://community.w2g.tv/t/faq-why-wont-age-restricted-content-play-in-w2g/149401)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:38am UTC](https://community.w2g.tv/t/faq-why-wont-age-restricted-content-play-in-w2g/149401 "2021-02-23T09:38:10Z")
As of January 2021, age-restricted Youtube content no longer plays on embedded players.. Using W2gSync is the only availble workaround for the moment. --- ## [FAQ: The video is not playing](https://community.w2g.tv/t/faq-the-video-is-not-playing/148838)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 17, 2021, 2:37pm UTC](https://community.w2g.tv/t/faq-the-video-is-not-playing/148838 "2021-02-17T14:37:18Z")
Sometimes users on Watch2Gether experience the issue that some or all videos are not playing for them while they are playing fine for other users in the same room. In some cases the player remains black in others an erro… --- ## [FAQ: I did not get a confirmation email](https://community.w2g.tv/t/faq-i-did-not-get-a-confirmation-email/148840)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 17, 2021, 2:41pm UTC](https://community.w2g.tv/t/faq-i-did-not-get-a-confirmation-email/148840 "2021-02-17T14:41:25Z")
If you tried to register a free Watch2Gether account, but did not receive a confirmation mail, you can request another one here. Please make sure to check your spam folder as well. --- ## [FAQ: How can I access the Watch2Gether API?](https://community.w2g.tv/t/faq-how-can-i-access-the-watch2gether-api/149410)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 10:25am UTC](https://community.w2g.tv/t/faq-how-can-i-access-the-watch2gether-api/149410 "2021-02-23T10:25:41Z")
If you’d like to use Watch2Gether via its API, please check the relevant documentation here: --- ## [FAQ: Problems with webcam or microphone](https://community.w2g.tv/t/faq-problems-with-webcam-or-microphone/149409)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 10:22am UTC](https://community.w2g.tv/t/faq-problems-with-webcam-or-microphone/149409 "2021-02-23T10:22:34Z")
If you are having trouble with your webcam or microphone (and assuming you have read the instructions :sweat\_smile:), you can try going to this page to run a series of tests on your setup. If this doesn’t help you to id… --- ## [FAQ: How do I stop the default videos from playing when I first enter a room?](https://community.w2g.tv/t/faq-how-do-i-stop-the-default-videos-from-playing-when-i-first-enter-a-room/149408)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 10:16am UTC](https://community.w2g.tv/t/faq-how-do-i-stop-the-default-videos-from-playing-when-i-first-enter-a-room/149408 "2021-02-23T10:16:15Z")
Ah yes, the charming animated Spring Blender Watch2Gether short clips! Some love them, some hate them - but few know why they sometimes start playing when you enter one of your rooms. The reason is that the Watch2Gether… --- ## [FAQ: Can I ban someone from entering my rooms?](https://community.w2g.tv/t/faq-can-i-ban-someone-from-entering-my-rooms/149405)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:46am UTC](https://community.w2g.tv/t/faq-can-i-ban-someone-from-entering-my-rooms/149405 "2021-02-23T09:46:16Z")
Since Watch2Gether does not require users to log in when joining a room, it is difficult to enforce a permanent ban on a particular individual. Although you can ban specific user accounts, there’s nothing to stop someon… --- ## [FAQ: Where can I see which rooms I have created?](https://community.w2g.tv/t/faq-where-can-i-see-which-rooms-i-have-created/149403)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:42am UTC](https://community.w2g.tv/t/faq-where-can-i-see-which-rooms-i-have-created/149403 "2021-02-23T09:42:11Z")
An overview of your rooms is available on the My Rooms page. --- ## [FAQ: How do I save rooms?](https://community.w2g.tv/t/faq-how-do-i-save-rooms/149402)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:40am UTC](https://community.w2g.tv/t/faq-how-do-i-save-rooms/149402 "2021-02-23T09:40:58Z")
To save your Watch2Gether rooms, please see the instructions here. --- ## [FAQ: Can I use W2G on mobile?](https://community.w2g.tv/t/faq-can-i-use-w2g-on-mobile/149398)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:26am UTC](https://community.w2g.tv/t/faq-can-i-use-w2g-on-mobile/149398 "2021-02-23T09:26:19Z")
Yes, Watch2Gether works well on most mobile browsers. Please note: If you want Watch2Gether to play in the background on Android, you can use Firefox for mobile and enable “desktop mode” Watch2Gether can also be us… --- ## [FAQ: How do I make a video play on repeat?](https://community.w2g.tv/t/faq-how-do-i-make-a-video-play-on-repeat/149396)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:15am UTC](https://community.w2g.tv/t/faq-how-do-i-make-a-video-play-on-repeat/149396 "2021-02-23T09:15:43Z")
You can make a single video or track play on repeat by enabling Repeat Video mode in the Player Settings. Player settings menu: Repeat Video mode: --- ## [FAQ: Can I watch a live Youtube stream on Watch2Gether?](https://community.w2g.tv/t/faq-can-i-watch-a-live-youtube-stream-on-watch2gether/149394)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 9:04am UTC](https://community.w2g.tv/t/faq-can-i-watch-a-live-youtube-stream-on-watch2gether/149394 "2021-02-23T09:04:10Z")
Yes, you can! Just enable "Livestream mode” in the Player Settings menu: Player settings menu: Livestream mode: --- ## [FAQ: Can I play private or password-protected content on W2G?](https://community.w2g.tv/t/faq-can-i-play-private-or-password-protected-content-on-w2g/149392)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 8:58am UTC](https://community.w2g.tv/t/faq-can-i-play-private-or-password-protected-content-on-w2g/149392 "2021-02-23T08:58:08Z")
Yes you can - but every user has to enter the password when the video loads. In some cases, you may need to temporarily change the privacy settings to Public whilst you watch the video together. --- ## [FAQ: Can I play paid content on W2G?](https://community.w2g.tv/t/faq-can-i-play-paid-content-on-w2g/149391)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 8:52am UTC](https://community.w2g.tv/t/faq-can-i-play-paid-content-on-w2g/149391 "2021-02-23T08:52:41Z")
It is possible to watch paid content on Watch2Gether, as long as: All users have paid for the content individually Everyone who is watching is logged into the relevant account (e.g. Youtube, Amazon etc.) For some serv… --- ## [FAQ: How do I play content from sites which are not already built into Watch2Gether? (W2gSync)](https://community.w2g.tv/t/faq-how-do-i-play-content-from-sites-which-are-not-already-built-into-watch2gether-w2gsync/149390)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 8:47am UTC](https://community.w2g.tv/t/faq-how-do-i-play-content-from-sites-which-are-not-already-built-into-watch2gether-w2gsync/149390 "2021-02-23T08:47:33Z")
If you are trying to play media from a site which is not already available in Watch2Gether (see the apps dropdown to check), please follow the instructions in this post: --- ## [FAQ: How do I delete my account?](https://community.w2g.tv/t/faq-how-do-i-delete-my-account/149389)
**Author:** [@user\_37dd2cf7af49374](https://community.w2g.tv/u/user_37dd2cf7af49374)\ **Replies:** 0\ **Last updated:** [February 23, 2021, 8:42am UTC](https://community.w2g.tv/t/faq-how-do-i-delete-my-account/149389 "2021-02-23T08:42:25Z")
Sorry to see you go! Please get in touch to see if there’s anything we can do before you leave. To delete your Watch2Gether account: Login to Watch2Gether Scroll down to the footer of the page Select “Delete my accoun…