# Help **URL:** https://community.w2g.tv/c/help/6.md [Latest](https://community.w2g.tv/latest.md) · [Categories](https://community.w2g.tv/categories.md) --- ## [Option to remove ai voice translation](https://community.w2g.tv/t/option-to-remove-ai-voice-translation/201111)
**Author:** [@user\_8470df277df9a7b](https://community.w2g.tv/u/user_8470df277df9a7b)\ **Replies:** 2\ **Last updated:** [September 12, 2025, 7:17am UTC](https://community.w2g.tv/t/option-to-remove-ai-voice-translation/201111 "2025-09-12T07:17:38Z")
Lots of videos are being ai translated (voices) and i cant turn it off --- ## [Autoplay in background tab not working](https://community.w2g.tv/t/autoplay-in-background-tab-not-working/166930)
**Author:** [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)\ **Replies:** 15\ **Last updated:** [February 2, 2025, 10:39am UTC](https://community.w2g.tv/t/autoplay-in-background-tab-not-working/166930 "2025-02-02T10:39:04Z")
Video playback might not start when Watch2Gether in a browser tab which is currently in the background and not active. At the core this behaviour is caused by a browser restriction which limits autoplay in background ta… --- ## [About the Help category](https://community.w2g.tv/t/about-the-help-category/18)
**Author:** [@user\_95f53b7185f71fb](https://community.w2g.tv/u/user_95f53b7185f71fb)\ **Replies:** 5\ **Last updated:** [February 17, 2022, 9:50pm UTC](https://community.w2g.tv/t/about-the-help-category/18 "2022-02-17T21:50:09Z")
Need help using Watch2Gether? Use this category to get support. When you post an issue, please include basic information about your browser/system (e.g. browser version, OS, location) - the easiest way to do this is to… --- ## [prevent non-moderators from changing the playlist order](https://community.w2g.tv/t/prevent-non-moderators-from-changing-the-playlist-order/207684)
**Author:** [@user\_3e6140fdc1f6367](https://community.w2g.tv/u/user_3e6140fdc1f6367)\ **Replies:** 2\ **Last updated:** [September 14, 2026, 5:49pm UTC](https://community.w2g.tv/t/prevent-non-moderators-from-changing-the-playlist-order/207684 "2026-09-14T17:49:04Z")
How can I prevent non-moderators from changing the playlist order but still allow them to add music to the playlist? Because if I enable playlist moderator-only access, they won’t be able to add music to the playlist. --- ## [Duplicating rooms](https://community.w2g.tv/t/duplicating-rooms/150157)
**Author:** [@user\_7de71c6d85f7b00](https://community.w2g.tv/u/user_7de71c6d85f7b00)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 8:46pm UTC](https://community.w2g.tv/t/duplicating-rooms/150157 "2026-09-03T20:46:46Z")
Hello ! With my friend, we created and we’re using a room for our RPG tabletops, but sometimes we play in the same time, but not at the same table. So, meanwhile a group is enjoying our good playlist, the other not. Is… --- ## [Watch2Gether is not playing any music](https://community.w2g.tv/t/watch2gether-is-not-playing-any-music/207741)
**Author:** [@user\_ddf9166a3847c4d](https://community.w2g.tv/u/user_ddf9166a3847c4d)\ **Replies:** 2\ **Last updated:** [August 28, 2026, 8:28pm UTC](https://community.w2g.tv/t/watch2gether-is-not-playing-any-music/207741 "2026-08-28T20:28:29Z")
I’m in a room that is hosted by someone else. Everyone in the room is able to listen to the music but for some reason I am the only one not able to. A small shield symbol is appearing above where the video would be and I… --- ## [How do I get notifications when people enter and exit my room?](https://community.w2g.tv/t/how-do-i-get-notifications-when-people-enter-and-exit-my-room/186081)
**Author:** [@user\_7fc6d047b5cbb13](https://community.w2g.tv/u/user_7fc6d047b5cbb13)\ **Replies:** 10\ **Last updated:** [August 19, 2026, 1:57pm UTC](https://community.w2g.tv/t/how-do-i-get-notifications-when-people-enter-and-exit-my-room/186081 "2026-08-19T13:57:19Z")
I’ve got a pro subscription and am using a permanent room that I’m the admin of. I’m on a MacBook Pro using Chrome. (I suppose I could always switch to Firefox for just this site, if it helps.) What I want is to easily s… --- ## [Issues using W2G with Long Distance GF](https://community.w2g.tv/t/issues-using-w2g-with-long-distance-gf/207089)
**Author:** [@user\_7e8f323af46028e](https://community.w2g.tv/u/user_7e8f323af46028e)\ **Replies:** 9\ **Last updated:** [July 30, 2026, 6:55pm UTC](https://community.w2g.tv/t/issues-using-w2g-with-long-distance-gf/207089 "2026-07-30T18:55:24Z")
First time using this tool, and I’ve noticed some issues, not sure if related to me, her, or the website in general? I made a room, saved it and etc, customized it a bit colors and etc. And some of the bugs that we not… --- ## [The "Open" button doesn\`t work](https://community.w2g.tv/t/the-open-button-doesn-t-work/206771)
**Author:** [@user\_755e31c8ef065a9](https://community.w2g.tv/u/user_755e31c8ef065a9)\ **Replies:** 2\ **Last updated:** [July 9, 2026, 2:14pm UTC](https://community.w2g.tv/t/the-open-button-doesn-t-work/206771 "2026-07-09T14:14:07Z")
Hi, I tried to watch a movie with my friend and ran into a problem. I have successfully added a link to the site with the video, but when we click the “open” button nothing happens. The new browser window doesn\`t open. W… --- ## [Remove someone from room list](https://community.w2g.tv/t/remove-someone-from-room-list/199293)
**Author:** [@user\_9e71f510512c748](https://community.w2g.tv/u/user_9e71f510512c748)\ **Replies:** 3\ **Last updated:** [July 3, 2026, 4:51am UTC](https://community.w2g.tv/t/remove-someone-from-room-list/199293 "2026-07-03T04:51:28Z")
How do I remove someone from room list? --- ## [Any way to STOP Autoplay on W2G?](https://community.w2g.tv/t/any-way-to-stop-autoplay-on-w2g/205721)
**Author:** [@user\_2e2404685af9786](https://community.w2g.tv/u/user_2e2404685af9786)\ **Replies:** 5\ **Last updated:** [June 4, 2026, 4:25pm UTC](https://community.w2g.tv/t/any-way-to-stop-autoplay-on-w2g/205721 "2026-06-04T16:25:32Z")
Is there ANY way to Stop Videos from playing randomly? It is REALLY annoying if you don’t want a video to play because you want to play that specific song later and yet, it automatically starts playing… How to stop that? … --- ## [W2G User Needing To Switch Audio Tracks - No Option In YouTube Native Controls](https://community.w2g.tv/t/w2g-user-needing-to-switch-audio-tracks-no-option-in-youtube-native-controls/205186)
**Author:** [@user\_82dc9870004edfd](https://community.w2g.tv/u/user_82dc9870004edfd)\ **Replies:** 16\ **Last updated:** [June 4, 2026, 4:09am UTC](https://community.w2g.tv/t/w2g-user-needing-to-switch-audio-tracks-no-option-in-youtube-native-controls/205186 "2026-06-04T04:09:10Z")
Hi Florian & Team - I host a weekly watch party in the U.S., with 10-20 users each week, and without fail, every week the same U.S. user (who uses an iPad to view and screencasts to their TV) has about half of their vide… --- ## [It is about adds](https://community.w2g.tv/t/it-is-about-adds/205885)
**Author:** [@user\_bcb7db33529b98c](https://community.w2g.tv/u/user_bcb7db33529b98c)\ **Replies:** 1\ **Last updated:** [May 22, 2026, 7:45am UTC](https://community.w2g.tv/t/it-is-about-adds/205885 "2026-05-22T07:45:49Z")
hey how can I remove the adds from right side of my laptop screen in W2G? --- ## [¿How can i reproduce a WebRadio on W2G?](https://community.w2g.tv/t/how-can-i-reproduce-a-webradio-on-w2g/205824)
**Author:** [@user\_90ac34d5a3930e4](https://community.w2g.tv/u/user_90ac34d5a3930e4)\ **Replies:** 3\ **Last updated:** [May 21, 2026, 8:12pm UTC](https://community.w2g.tv/t/how-can-i-reproduce-a-webradio-on-w2g/205824 "2026-05-21T20:12:45Z")
I’ve notice there is a feature to play WebRadios on W2G, at least on phone, but I couldn’t play any radio on the page no matter which I used. I’ve also tried on PC but seems like the radio option was removed in a UI upda… --- ## [Native controls automatically turn on every video](https://community.w2g.tv/t/native-controls-automatically-turn-on-every-video/201677)
**Author:** [@user\_4052efb9115a369](https://community.w2g.tv/u/user_4052efb9115a369)\ **Replies:** 5\ **Last updated:** [May 19, 2026, 1:47pm UTC](https://community.w2g.tv/t/native-controls-automatically-turn-on-every-video/201677 "2026-05-19T13:47:34Z")
This has started happening tonight. Every time I click on a new video in my playlist, “native controls” (which I don’t want) automatically turns on, as well as automatically muting the video. I typically don’t turn on na… --- ## [Subscription Cancellation](https://community.w2g.tv/t/subscription-cancellation/205724)
**Author:** [@user\_499ae16ca063a75](https://community.w2g.tv/u/user_499ae16ca063a75)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 1:44pm UTC](https://community.w2g.tv/t/subscription-cancellation/205724 "2026-05-19T13:44:24Z")
How do I cancel my subscription? --- ## [How to restore a playlist?](https://community.w2g.tv/t/how-to-restore-a-playlist/205820)
**Author:** [@user\_03570846211fc44](https://community.w2g.tv/u/user_03570846211fc44)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 1:39pm UTC](https://community.w2g.tv/t/how-to-restore-a-playlist/205820 "2026-05-19T13:39:47Z")
Hi everyone, unfortunately after opening the link to the playlist as usual, I found out that all the songs had been deleted from my friend’s playlist. It took him a long time to create it. Is there a way to restore the … --- ## [Videos not working for me](https://community.w2g.tv/t/videos-not-working-for-me/205235)
**Author:** [@user\_c7d5cb7f9e9ef59](https://community.w2g.tv/u/user_c7d5cb7f9e9ef59)\ **Replies:** 1\ **Last updated:** [April 18, 2026, 5:32pm UTC](https://community.w2g.tv/t/videos-not-working-for-me/205235 "2026-04-18T17:32:21Z")
Last night me and my spouse who lives in the UK (I live in the US) tried to watch YouTube vids like we do almost every night but while the videos worked on their end I kept getting a screen saying “The selected content c… --- ## [Picture-in-Picture (PiP) mode no longer working on W2G](https://community.w2g.tv/t/picture-in-picture-pip-mode-no-longer-working-on-w2g/204805)
**Author:** [@user\_445b199eb1bb8b8](https://community.w2g.tv/u/user_445b199eb1bb8b8)\ **Replies:** 2\ **Last updated:** [March 27, 2026, 6:38am UTC](https://community.w2g.tv/t/picture-in-picture-pip-mode-no-longer-working-on-w2g/204805 "2026-03-27T06:38:25Z")
Hi W2G Support Team, I am writing to report a specific issue regarding the Picture-in-Picture (PiP) functionality on Watch2Gether. Previously, I was able to access the native browser PiP mode by right-clicking twice on… --- ## [Every video starts muted on my browser (Brave).](https://community.w2g.tv/t/every-video-starts-muted-on-my-browser-brave/202500)
**Author:** [@user\_a0a21672759d0c8](https://community.w2g.tv/u/user_a0a21672759d0c8)\ **Replies:** 14\ **Last updated:** [March 25, 2026, 6:54am UTC](https://community.w2g.tv/t/every-video-starts-muted-on-my-browser-brave/202500 "2026-03-25T06:54:33Z")
Suddenly, the videos started appearing muted by default. I can unmute them manually, but it’s very annoying when I’m listening to a playlist! I tried to fix the problem by looking through the settings, even checking if m… --- ## [There is an error in Watch2gether.](https://community.w2g.tv/t/there-is-an-error-in-watch2gether/204702)
**Author:** [@user\_fa70107f6b29b47](https://community.w2g.tv/u/user_fa70107f6b29b47)\ **Replies:** 1\ **Last updated:** [March 20, 2026, 9:50am UTC](https://community.w2g.tv/t/there-is-an-error-in-watch2gether/204702 "2026-03-20T09:50:12Z")
Since yesterday, video playback has consistently failed to last for more than one minute. After a notification appeared telling me to refresh because of a connection issue, it keeps taking a long time to load. Even when … --- ## [Subtitles Issue](https://community.w2g.tv/t/subtitles-issue/204208)
**Author:** [@user\_e1533ebc6012c34](https://community.w2g.tv/u/user_e1533ebc6012c34)\ **Replies:** 0\ **Last updated:** [February 17, 2026, 12:38am UTC](https://community.w2g.tv/t/subtitles-issue/204208 "2026-02-17T00:38:14Z")
Hello, I have a question, Is there a Subtitle feature in the website for the direct link option, as I searched and couldn’t find, something like to upload subtitle file to the website or to fetch it online from other sou… --- ## [How do I disable the llamas?](https://community.w2g.tv/t/how-do-i-disable-the-llamas/204146)
**Author:** [@user\_cf5ac3a0403c9d5](https://community.w2g.tv/u/user_cf5ac3a0403c9d5)\ **Replies:** 0\ **Last updated:** [February 14, 2026, 10:12am UTC](https://community.w2g.tv/t/how-do-i-disable-the-llamas/204146 "2026-02-14T10:12:38Z")
Hi, I’m trialling W2G Pro atm, mostly because I read on here it will get rid of the damn llama video that shows up every time I leave and re enter the room. It seems to not pop up if I’m the first to enter, but if my fri… --- ## [I can't tune the audio between the two PC](https://community.w2g.tv/t/i-cant-tune-the-audio-between-the-two-pc/203857)
**Author:** [@user\_de28f031c4cb6ea](https://community.w2g.tv/u/user_de28f031c4cb6ea)\ **Replies:** 6\ **Last updated:** [February 5, 2026, 9:10am UTC](https://community.w2g.tv/t/i-cant-tune-the-audio-between-the-two-pc/203857 "2026-02-05T09:10:00Z")
Hi, I’ve been noticing a problem since this morning, in my business I have two PCs connected at the same time in the same room where I listen to the YouTube playlist, if I pause on PC 1 and wait a few seconds PC 2 usuall… --- ## [Which urls other than those listed do NOT require installing an extension](https://community.w2g.tv/t/which-urls-other-than-those-listed-do-not-require-installing-an-extension/203952)
**Author:** [@user\_46cd9474caf7de8](https://community.w2g.tv/u/user_46cd9474caf7de8)\ **Replies:** 1\ **Last updated:** [February 3, 2026, 8:15am UTC](https://community.w2g.tv/t/which-urls-other-than-those-listed-do-not-require-installing-an-extension/203952 "2026-02-03T08:15:28Z")
can this be used for remote-family movie night hosting content on my own webdav or public-read CDN address in my own domain comprising mp4 or aac/mp4 in mkv containers? I can HLS stream also. Trial and error is a super… --- ## [How to remove the viewer limit? Is it paid?](https://community.w2g.tv/t/how-to-remove-the-viewer-limit-is-it-paid/203842)
**Author:** [@user\_caff89b4f91a228](https://community.w2g.tv/u/user_caff89b4f91a228)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 8:37pm UTC](https://community.w2g.tv/t/how-to-remove-the-viewer-limit-is-it-paid/203842 "2026-01-28T20:37:42Z")
How to remove the viewer limit? Is it paid? --- ## [Can I have help from someone on converting my room/playlist](https://community.w2g.tv/t/can-i-have-help-from-someone-on-converting-my-room-playlist/203277)
**Author:** [@user\_ab663a47024f868](https://community.w2g.tv/u/user_ab663a47024f868)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 8:36pm UTC](https://community.w2g.tv/t/can-i-have-help-from-someone-on-converting-my-room-playlist/203277 "2026-01-28T20:36:39Z")
Hey, So, I have a room and I want to allow for friends to copy over playlists to their owns rooms if they want them, we cant just use one as we would need to use it at the same time. Any help on this would be appreciat… --- ## [How do I play a downloaded movie on my laptop](https://community.w2g.tv/t/how-do-i-play-a-downloaded-movie-on-my-laptop/203310)
**Author:** [@user\_0cff438b16ebb63](https://community.w2g.tv/u/user_0cff438b16ebb63)\ **Replies:** 2\ **Last updated:** [January 28, 2026, 8:32pm UTC](https://community.w2g.tv/t/how-do-i-play-a-downloaded-movie-on-my-laptop/203310 "2026-01-28T20:32:39Z")
Hello I am trying to play a downloaded movie but I am not able to do so, when I drag and drop the video file into the browser and paste that address into the Watch2Gether Direct Link searchbox it does not produce a link … --- ## [Increasing the Playlist limit](https://community.w2g.tv/t/increasing-the-playlist-limit/203840)
**Author:** [@user\_8d317b130cce9f5](https://community.w2g.tv/u/user_8d317b130cce9f5)\ **Replies:** 3\ **Last updated:** [January 28, 2026, 8:30pm UTC](https://community.w2g.tv/t/increasing-the-playlist-limit/203840 "2026-01-28T20:30:02Z")
Could we increase the limit for the subscribers? We ran out of space :frowning: --- ## [Youtube CC Auto on](https://community.w2g.tv/t/youtube-cc-auto-on/203166)
**Author:** [@user\_b3923600d55465b](https://community.w2g.tv/u/user_b3923600d55465b)\ **Replies:** 9\ **Last updated:** [January 4, 2026, 5:09pm UTC](https://community.w2g.tv/t/youtube-cc-auto-on/203166 "2026-01-04T17:09:00Z")
Okay so sometime in late November Brave Browser updated and I guess Chromium or something did too? Or maybe youtube’s stuff? But all of a sudden W2g stopped accepting my youtube account’s settings. Specifically that I ha… [Next page](https://community.w2g.tv/c/help/6.md?page=1)